Just thought we'd drop you a line to thank you for the excellent tailor-made trip you organised for us to Armenia. This must now be our 6/7th trip with Regent and while they have all been good we can safely say that this rates as one of the best. Although a lot of our travel is independent we do occasionally use small specialist travel agents, but nobody comes close to the attention to detail shown by Regent. The local representatives, drivers and hotels are always of the highest efficiency and quality. We are aware of the many years of experience you have in dealing the old Eastern Block etc but you still retain reasonably priced trips and value for money. It's also nice to be able to ring and speak to people who are obviously very knowledgeable and experienced about the destinations you travel to. Thanks again and we look forward to many more trips with you in the future.