Hotel Asteria - clean, good location, did the job! Itinerary documentation clear and well presented. Office staff helpful and quick responding to email queries.
Let me say a big Thank You to Christina for enabling me to have a wonderful Trans-Siberian experience this summer. I guess it must have been you who informed the company that I was celebrating my birthday when I arrived in Vladivostok...where to my surprise and delight was presented with a bottle champagne and birthcard by the hotel reception. Thank you...The vastness of Russia becomes more and more apparent as days go by on the train. I was amazed at how the scenery barely changes all the way from Moscow to Khabarovsk (except Lake Baikal). I began to think that the train was stationary and the scenery was being moved around. I am sure I saw the same forest a thousand times over! I would recommend Ekaterinburg, Novosibirsk, Irkutsk and especially Ulan Ude!
The Ambassador Hotel - excellent service, room and location. Regent Holidays were very respondent to our needs as individual travellers and able to respond to last minute changes and additions. Driver and guide first class. We plan to use Regent Holidays ahain. The whole trip lived up to and went beyond our expectations. Thank you.
We stayed in the National in Moscow and the Angleterre in St Petersburg - both good, the National was particularly friendly! We felt we were exceptionally well cared for in Russia. The local guides were particularly punctual and reliable.
Many thanks for interesting, caring holiday. The Hotel Cosmos in Moscow was basic but OK and the restaurants at both hotels needed prompting about gluten free meals but did provide lovely meals immediately.
Flexible and extremely well organised - the hotel Vega in Moscow and the home-stay in Mongolia were OK. Terelj Ger Camp was beautiful.
We had a wonderful holiday. Our guide Sergei was helpful in the extreme. He was very interesting and informative. We really enjoyed his company. Our driver Alexei was courteous and helpful. As a result we were able to relax and enjoy the wonders of St Petersburg.
Carl Meadows was excellent. Your local partners in Mongolia were fantastic - we had a great time! Hotel Vega in Moscow and Ulanbataar Hotel both good and did the job!
We would thoroughly recommend Regent Holidays as this was our first visit to Russia - everything was very well organised and the tour guides very informative and helpful. The Grand Express was a wonderful experience and an enjoyable way to get from Moscow to St Petersburg. The National Hotel in Moscow and the Astoria in St Petersburg was excellent.
We enjoyed our stay at the Hotel Dostoevsky in St Petersburg. We were very impressed by the service provided by our Tour Guide Tanya. Her knowledge and organisational skills made our holiday completely stressfree. The taxi drivers Regent Holidays provided were also very polite and helpful. Thank you for a wonderful holiday which I will always remember.
The Hotel Angleterre was a great hotel, very helpful staff and brilliant location.
We so enjoyed our recent cruise on 31 May to 9 June and so did our travelling companions. We have told everybody. The boat was superb, the guides excellent and the food so tasty. The upgrade to a junior suite made the cruise!
The holiday was perfect from the start. Our Driver and Guide were excellent, very informative and knowledgeable - we could not have wished for more.
The independent guided tour was excellent and worth paying the money for – highly recommended! Every meeting was on time and the guides very pleasant and helpful. We were met at the station and escorted to the train which was good as the station was very crowded and confusing.
The organisation of everything worked perfectly and made out holiday extremely enjoyable.
I was very impressed by the very high level of service and excellent advice on Russia by Andrei Kashkin. When we book our next holiday it will be through Regent Holidays.
The tour of the Kremlin and the Diamond Fund was excellent – the guide most informative and my wife loved the jewels. All of our guides were super, and this was one of the best holidays we have had – absolutely fascinating!!
Our trip to St Petersburg was timed to coincide with a 70th Birthday. We advised Christina Gibbons of this fact and she obviously passed this information to the Astoria Hotel. We were overwhelmed by the upgraded service we received fro the Astoria. Russian champagne, large box of chocolates and a birthday card on the relevant day. Well done to all concerned.
My trip on the Trans Mongolian Express far exceeded my expectation, and this was mainly due to the expert and professionalism of support that I received from Carl Meadows and his team.
This was my first trip that I had booked through Regent Holidays, and on the basis of how much I enjoyed it, I will definitely be booking my next trip for 2014 through yourselves.
An excellent job well done – thank you.
I would like to say this has been the best holiday I have had for many years. A wonderful experience. The local guide Mikhail was wonderful. Very friendly and helpful. Extremely knowledgeable. Never flinched answering any questions even personal ones. I will definitely be considering travelling with Regent Holidays again and would like to thank everyone concerned for doing such a great job.
My holiday arranged by yourselves on the Transiberian Express from 20th August until 4th September was one of the most spectacular I have ever had. It exceeded all my expectations.
The organisation, accommodation, staff and extra care taken by all concerned was second to none. I have no hesitation in recommending to anyone.
Of course all the help and assistance you gave to me as well all helped make the whole experience a delight.
I met some delightful people and saw some amazing places.
I am so glad I travelled with you.