Excellent holiday with excellent back-up from Regent and local partners in Moscow and Beijing!
I would like to thank you very much for a lovely well organised holiday, especially to our guides Sergei and Svetlana. Our only comment was the arrival into St Petersburg was early and our room was not available until later. Otherwise we had a great time and would recommend the trip to other would be travellers.
Let me say a big Thank You to Christina for enabling me to have a wonderful Trans-Siberian experience this summer. I guess it must have been you who informed the company that I was celebrating my birthday when I arrived in Vladivostok...where to my surprise and delight was presented with a bottle champagne and birthcard by the hotel reception. Thank you...The vastness of Russia becomes more and more apparent as days go by on the train. I was amazed at how the scenery barely changes all the way from Moscow to Khabarovsk (except Lake Baikal). I began to think that the train was stationary and the scenery was being moved around. I am sure I saw the same forest a thousand times over! I would recommend Ekaterinburg, Novosibirsk, Irkutsk and especially Ulan Ude!
We stayed in the National in Moscow and the Angleterre in St Petersburg - both good, the National was particularly friendly! We felt we were exceptionally well cared for in Russia. The local guides were particularly punctual and reliable.
Many thanks for interesting, caring holiday. The Hotel Cosmos in Moscow was basic but OK and the restaurants at both hotels needed prompting about gluten free meals but did provide lovely meals immediately.
Flexible and extremely well organised - the hotel Vega in Moscow and the home-stay in Mongolia were OK. Terelj Ger Camp was beautiful.
Carl Meadows was excellent. Your local partners in Mongolia were fantastic - we had a great time! Hotel Vega in Moscow and Ulanbataar Hotel both good and did the job!
The tour guides were excellent - also the travelling and tour arrangements. We added a couple of visits plus 2 shows. The Sovietsky was OK - just a little far out and the Angleterre was excellent.
We would thoroughly recommend Regent Holidays as this was our first visit to Russia - everything was very well organised and the tour guides very informative and helpful. The Grand Express was a wonderful experience and an enjoyable way to get from Moscow to St Petersburg. The National Hotel in Moscow and the Astoria in St Petersburg was excellent.
We so enjoyed our recent cruise on 31 May to 9 June and so did our travelling companions. We have told everybody. The boat was superb, the guides excellent and the food so tasty. The upgrade to a junior suite made the cruise!
What a fantastic trip, loved every minute. The guide in Moscow was brilliant. Loved the hotels and all the tours.
We enjoyed our holiday immensely. Our guide in Moscow was excellent. He looked after us very well and was very informative as he took us around Moscow and especially the Kremlin. We would recommend Regent Holidays to anyone wanting to do the Russia trip.
A rivetingly interesting trip. It was good to be in a party of 6 so as to get full benefit of the guides. April was a good time of year as the volume of tourists had not yet built up. Overall, the tour was very good value.
The holiday was perfect from the start. Our Driver and Guide were excellent, very informative and knowledgeable - we could not have wished for more.
The independent guided tour was excellent and worth paying the money for – highly recommended! Every meeting was on time and the guides very pleasant and helpful. We were met at the station and escorted to the train which was good as the station was very crowded and confusing.
The organisation of everything worked perfectly and made out holiday extremely enjoyable.
I have to praise my guide in Irkutsk. He was so helpful in sharing his knowledge and his passionate interest in local architecture and culture. He made the experience enjoyable and I learned more than from any guide book.
A magical, memorable journey! I was very happy with all the arrangements made by Regent and would love to travel with you again. Thank you – Spasibo!
The guide in Moscow was excellent and knowledgeable on all museum exhibits. In St Petersburg the guide was very entertaining, well organised and a pleasure to be in her group.
A good well planned tour. Thank you.
I was very impressed by the very high level of service and excellent advice on Russia by Andrei Kashkin. When we book our next holiday it will be through Regent Holidays.
The tour of the Kremlin and the Diamond Fund was excellent – the guide most informative and my wife loved the jewels. All of our guides were super, and this was one of the best holidays we have had – absolutely fascinating!!
My trip on the Trans Mongolian Express far exceeded my expectation, and this was mainly due to the expert and professionalism of support that I received from Carl Meadows and his team.
This was my first trip that I had booked through Regent Holidays, and on the basis of how much I enjoyed it, I will definitely be booking my next trip for 2014 through yourselves.
An excellent job well done – thank you.
The service we received from our Regent Agent, Peter Wybrow, was exceptional. He was very professional and knowledgeable. We had every confidence before our trip that ‘things would run to plan’ – which of course they did. We would have no hesitation recommending Regent to our family and friends.
My holiday arranged by yourselves on the Transiberian Express from 20th August until 4th September was one of the most spectacular I have ever had. It exceeded all my expectations.
The organisation, accommodation, staff and extra care taken by all concerned was second to none. I have no hesitation in recommending to anyone.
Of course all the help and assistance you gave to me as well all helped make the whole experience a delight.
I met some delightful people and saw some amazing places.
I am so glad I travelled with you.