I would like to thank you very much for a lovely well organised holiday, especially to our guides Sergei and Svetlana. Our only comment was the arrival into St Petersburg was early and our room was not available until later. Otherwise we had a great time and would recommend the trip to other would be travellers.
Hotel Asteria - clean, good location, did the job! Itinerary documentation clear and well presented. Office staff helpful and quick responding to email queries.
The Ambassador Hotel - excellent service, room and location. Regent Holidays were very respondent to our needs as individual travellers and able to respond to last minute changes and additions. Driver and guide first class. We plan to use Regent Holidays ahain. The whole trip lived up to and went beyond our expectations. Thank you.
We stayed in the National in Moscow and the Angleterre in St Petersburg - both good, the National was particularly friendly! We felt we were exceptionally well cared for in Russia. The local guides were particularly punctual and reliable.
Many thanks for interesting, caring holiday. The Hotel Cosmos in Moscow was basic but OK and the restaurants at both hotels needed prompting about gluten free meals but did provide lovely meals immediately.
We had a wonderful holiday. Our guide Sergei was helpful in the extreme. He was very interesting and informative. We really enjoyed his company. Our driver Alexei was courteous and helpful. As a result we were able to relax and enjoy the wonders of St Petersburg.
The tour guides were excellent - also the travelling and tour arrangements. We added a couple of visits plus 2 shows. The Sovietsky was OK - just a little far out and the Angleterre was excellent.
We would thoroughly recommend Regent Holidays as this was our first visit to Russia - everything was very well organised and the tour guides very informative and helpful. The Grand Express was a wonderful experience and an enjoyable way to get from Moscow to St Petersburg. The National Hotel in Moscow and the Astoria in St Petersburg was excellent.
We enjoyed our stay at the Hotel Dostoevsky in St Petersburg. We were very impressed by the service provided by our Tour Guide Tanya. Her knowledge and organisational skills made our holiday completely stressfree. The taxi drivers Regent Holidays provided were also very polite and helpful. Thank you for a wonderful holiday which I will always remember.
The Hotel Angleterre was a great hotel, very helpful staff and brilliant location.
The holiday was perfect from the start. Our Driver and Guide were excellent, very informative and knowledgeable - we could not have wished for more.
The independent guided tour was excellent and worth paying the money for – highly recommended! Every meeting was on time and the guides very pleasant and helpful. We were met at the station and escorted to the train which was good as the station was very crowded and confusing.
The organisation of everything worked perfectly and made out holiday extremely enjoyable.
I was very impressed by the very high level of service and excellent advice on Russia by Andrei Kashkin. When we book our next holiday it will be through Regent Holidays.
The tour of the Kremlin and the Diamond Fund was excellent – the guide most informative and my wife loved the jewels. All of our guides were super, and this was one of the best holidays we have had – absolutely fascinating!!
Our trip to St Petersburg was timed to coincide with a 70th Birthday. We advised Christina Gibbons of this fact and she obviously passed this information to the Astoria Hotel. We were overwhelmed by the upgraded service we received fro the Astoria. Russian champagne, large box of chocolates and a birthday card on the relevant day. Well done to all concerned.