Thank you Jurate for all the arrangements you made for us. Transport worked well and hotels were good, especially the Hotel Justus in Riga (excellent, beautifully developed and decorated). Hotel positions were all excellent.
Had a small problem with the evening meals but this was addressed with a full refund of full board payment - thank you! Apart from this I very much enjoyed this trip - the cities visited were very attractive and the hotels we stayed in first class.
Good value for money. Excellent guide in Tallinn
Once again our special thanks to Jurate. Her help and attention to detail during the Volcanic Ash episode reduced any anxiety to a minimum. We enjoyed our holiday, even though out time in Tallinn had to be cut short. The staff at the Justus Hotel in Riga were particularly helpful and caring.
Local guides were excellent. The tour group was interesting - multi-national when I'd imagined it would all be British people, this added a different dimension to the holiday. Information and maps sent out from Regent Holidays were very helpful. It was good to be able to email Jurate with any queries.
We have found Jurate's helpfulness and suggestions invaluable. Despite temperatures down to minus 22, we found plenty to do. Our transfer at Riga worked well and hotels were ideally situated. Generally friendly, helpful hotel staff...a holiday to remember and savor.
This is our third Regent Holiday; it follows the same quality that we experienced on the previous holidays. We appreciated being met on arrival and take to our accommodation. The people in the field were very helpful and we experienced no problems. Thanks to your staff for making the whole experience possible.