Please click here to read about travel to Europe in the post Brexit transition period.
For Holiday Pioneers
If you’re thinking about a Regent Holiday you’re probably somebody who likes to do things a little differently. Our destinations can be off-the-beaten-track, and some still remain relatively underdeveloped and may lack the facilities and service levels you have come to expect. That’s just part of what makes them so unique; travelling with this in mind will help you appreciate the little quirks and cultural differences you may encounter on your holiday.
Holidays Protected by ATOL
Your financial protection is important to us, which is why we are fully bonded by ATOL. Our ATOL licence (2786) protects any Regent holiday package including a flight and ensures that your money would be refunded or that you would be repatriated in the unlikely event of our insolvency. Read more about how ATOL will protect your holiday here.
As situations often change with passport requirements, we recommend that you always check with the relevant consulate before you travel. Please ensure that your passport is valid for six months after the end of your trip as many countries make this an entry requirement. We also recommend that you have sufficient blank pages to accommodate some of the larger entry stamps and visas.
We recommend that you leave copies of your documentation with a close relative (ideally someone who has knowledge of your medical history). You should include copies of the following:
Regent Holidays’ visa service is brought to you by CIBT, global visa and passport professionals with over 50 years experience. CIBT will provide you with a customised application pack that includes precise, easy-to-follow instructions, requirements, and all necessary application forms needed to obtain your travel visa. A CIBT visa specialist will then individually review your application before it is submitted to an Embassy to ensure a fast, accurate and secure service.
For full visa information click here
It is a condition of booking that you take out adequate insurance cover for your holiday, checking that it covers all the activities you plan to undertake, protects you against cancellation and covers medical and repatriation expenses.
Vaccination requirements and recommendations frequently change and it is not possible for us to give comprehensive advice. We recommend that you consult your doctor or a specialist vaccination centre. The NHS offer comprehensive advice on travel health and vaccinations.
Regent Holidays specialises in travel to off-the-beaten-track destinations and therefore it is important to be aware of local conditions. We work with the Foreign, Commonwealth and Development Office to do all that we can to help British Travellers stay safe overseas. For the latest information regarding political situations and personal safety, please check the Foreign, Commonwealth and Development Office website: https://travelaware.campaign.gov.uk/
Airport Security Measures
Please note that due to new additional security checks there are delays processing through our UK airports which are affecting all passengers regardless of your final destination. You may be subject to additional searches and questions so we are advising all our clients to arrive in good time to check-in, pass through main security and at the boarding gate. The main change to security is that passengers travelling with any electronic or battery powered devices (mobile telephones, tablets, e-books, laptops, etc.) may be required to turn on their device in front of security teams and/or demonstrate the item’s functionality. Any device that has no power and that can't be turned on may be taken from you so please make sure your devices are charged before you leave home. All passengers will still be able to use electronic devices on board subject to the normal guidelines of using electronic devices in flight Safe mode.The liquid rule is still in place, as is the use of a clear plastic bag for all creams, liquids and gels under 100ml to pass through security.
We have made every reasonable effort to ensure that the information and pricing displayed on this website is accurate and responsible. We do not accept responsibility, nor legal liability for information or pricing that may have become incorrect, or misleading due to the passage of time, changes of ownership, or market conditions. Every reasonable effort is made to keep all information displayed current and up-to-date. To the best of our knowledge, information about destinations and holidays is accurate at the time of writing and publication. Please note that pricing is subject to change without notice, due to changes in Government taxes and fluctuations in the price of aviation fuel.
We hold an Air Travel Organiser's Licence issued by the Civil Aviation Authority (ATOL number 2786). When you buy an ATOL protected flight or flight inclusive holiday* from us, you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit, you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent or your credit card issuer where applicable. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. *The flights and flight- inclusive holidays we arrange are ATOL protected providing they are made available in the UK. For further information visit the ATOL website.
We are also a member of ABTA (ABTA number V2359). If your holiday does not include flights, ABTA will financially protect your holiday by ensuring you receive a refund or, if your arrangements include return travel to the UK (other than flights) you are returned to the UK in the event that your holiday cannot be provided as a result of our insolvency. Please go to www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection
Regent Holidays is a trading name of International Travel Connections Ltd and is a member of ABTA membership number V2359. ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitrations scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London, SE1 9EQ. Tel: 020 3117 0500 or visit ABTA’s website.
Regent is operated by International Travel Connections Ltd with the registered address, under the laws of the United Kingdom, which has an agreement with Decta for its license. Inspiring Travel, registration Number is 01030986 and its registered address is at Bridgetown House, 80 Lower Bridge Street, Chester, CH1 1RU.
The address for cardholder correspondence is Bridgetown House, 80 Lower Bridge Street, Chester, CH1 1RU.
Please see the full Regent cancellation and refund policy in our booking conditions here.