Travel with Confidence

What travel looks like today

With restrictions on travel being gradually eased all around the world, some of us are starting to consider the possibility of heading off on holiday again – albeit with a few mixed emotions.

The team at Regent Holidays is hard at work with our partners across the globe to make sure that every element of our holidays is up to our exacting standards. We’re also available on the phone and via email throughout the week for any questions you might have ahead of your next holiday, so you can have peace of mind throughout your travel experience.

Book with confidence

We’re on hand to help with every element of your booking, and provide round-the-clock assistance so we’re there whenever you need us

Privacy options

We’ll arrange private transfers, accommodation, dining and experiences, so everything is completely personal to you

Health & Safety

We’re monitoring all guidelines and advice, and ensure that all our partners adhere to health and safety standards to keep you safe

We’re here for you

You’ll have 24/7 assistance from our UK-based team for your peace of mind, whatever happens

 

Book with Confidence

These are unusual times, and we want to reassure you that if you need to change any part of your travel plans, our team is on hand to support and guide you wherever possible. We’re travel experts with long-standing and close relationships with our suppliers and partners around the world, so you couldn’t be in safer hands.

Speak to a Travel Specialist today for further advice or to start planning your next holiday

01173 215 210

Talk to a Specialist

 

Frequently Asked Questions

Particularly now that travel is starting to become possible again, it’s important to familiarise yourself with the official government travel advice. We recommend signing up to receive travel alerts for the destinations you will be travelling to.

Please note that it is your responsibility to consult the latest government policies and entry requirements for your specific destination prior to travel, and to ensure that all correct forms have been completed prior to travel. Failure to do so could result in being refused travel or denied entry to your destination.


To sign up for the alerts and to read the latest official advice please visit www.gov.uk/foreign-travel-advice and www.gov.uk/travelaware.

Naturally, there’s lots of uncertainty and fear around heading to an airport and boarding a plane. However, studies and experts suggest that when taking basic precautions, travelling in an aeroplane may actually carry a lower risk of contracting COVID-19 than if you were in a shopping centre.
The International Air Transport Association (IATA) has said: “The air supplied to the aircraft cabin is either fresh or is filtered through filters of the same efficacy (99.97% or better) in removing viruses as those used in surgical operating rooms.”
As with the common cold and flu, the chances of you getting ill from someone else on a plane are quite low (unless you are seated directly next to an unwell passenger – a risk which has been significantly reduced with social distancing measures).
Of course, it’s important to continue to take basic health and safety precautions throughout your travel experience, such as washing your hands regularly and where possible disinfecting surfaces (like your tray table and the bathroom door handles etc).
In enclosed spaces and in situations where social distancing is not possible and you might be in contact with people you don’t normally meet, wearing a mask or face covering is strongly advised. The latest advice on this is available on the Foreign and Commonwealth Office (FCO) website
Airports and airlines are making a number of changes to maintain social distancing measures. Where possible, use online check-in services to minimise face-to-face contact. Wearing a mask or face covering is recommended in the airport to reduce the risk of spreading COVID-19.
Inside the airport there will be barriers and signs telling you where to stand and queue, and staff members to help and give further safety instructions.

In England, passengers inside the aeroplane must be wearing a mask/face covering. Some airlines may be operating a reduced in-flight food and beverage service. Other safety measures you may be asked to follow include:

  • Remain seated where possible during boarding, your flight, and disembarking
  • Use contactless payment methods wherever possible (i.e. for duty free or food purchases)
  • Tell a member of staff immediately if you feel unwell
To streamline the boarding process and to maintain social distancing measures, you are advised to check all luggage into the hold and minimise hand luggage where possible. For further information on this please get in touch with your Travel Specialist or the airline.

There are different processes in place at different airports around the world, however be aware that you may:

  • Find enhanced screening at gates and entryways
  • Be asked to provide proof of COVID-19 testing
  • Be required to undertake a period of quarantine upon arrival

Please ensure you seek out the latest FCO advice for your destination in advance of travel. It is highly recommended that you discuss taking a COVID-19 test with your local testing centre, GP or travel clinic.

If there are specific hotel/resort restrictions relevant to your holiday, our Travel Specialist will discuss these with you ahead of time.

If you are arriving in England from one of the countries on the government’s exemption list (and have not visited any countries not on the list), you are not required to quarantine, as of 10 July 2020. Please check the relevant government sites for the latest rules for Wales, Scotland and Northern Ireland.

All travellers who arrive in the UK from a country not on the exemption list are currently required to self-isolate for 14 days. We are constantly monitoring the latest advise and will let you know if anything changes.

Every hotel, villa, resort and property has undertaken their own measures and protocols, which we are in contact with them about. You will be advised of your hotel’s protocols when you speak to your Travel Specialist, but please do get in touch with any other queries.

If you begin to feel unwell at an airport or train station, do not start your journey and seek medical advice straight away.

You should self-isolate following the official government guidelines if you have any of the following symptoms:

  • High fever
  • New, persistent cough
  • Loss of taste or smell

In your accommodation, you should:

  • Stay indoors and avoid contact with others
  • Follow local health guidance (where available)
  • Contact your insurance and health provider for advice
Once you have recovered, check with your health provider that you are fit to travel

It is essential that you take out travel insurance ahead of your holiday that covers illness, medical treatment and medical repatriation. In addition to your insurance, it’s vital to follow all local health guidelines and rules.

We recommend speaking to your insurance provider to clarify that COVID-19 is covered by your policy.

 

 

 

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